1. Introduction
Welcome to NMS Digitals ("we", "us", "our"). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, sign up for our newsletter, or engage our digital marketing services.
By using our website or services, you consent to the data practices described in this policy.
2. Information We Collect
We collect information in the following ways:
Information you provide
- Contact details — name, email, phone, company name when you submit our lead form or contact us.
- Project details — service required, budget range, project description.
- Account credentials — for our admin or client portal (encrypted).
Information collected automatically
- Usage data — pages visited, time on page, referring URL, browser type, device info.
- Cookies & tracking — see our Cookie Policy for details.
- Server logs — IP address, timestamps (retained for security & analytics).
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide the services you request.
- Send you proposals, contracts, and project updates.
- Improve our website, services, and customer experience.
- Send marketing communications you have opted in to (you can unsubscribe at any time).
- Comply with legal obligations and protect against fraud.
4. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the data and the context:
- Consent — when you opt in to newsletters or marketing.
- Contract — when processing is necessary to fulfil our services to you.
- Legitimate interests — for improving our services and fraud prevention.
- Legal compliance — when required by law.
5. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service providers — hosting (Cloudflare), email (transactional providers), analytics (Google Analytics), CRM tools — all bound by data processing agreements.
- Legal authorities — when required by law, court order, or to protect rights and safety.
- Business transfers — in the event of merger, acquisition, or sale of assets.
6. Data Retention
We retain personal data only as long as necessary:
- Lead/contact submissions — up to 24 months unless you become a client.
- Client records — 7 years after engagement ends (tax/legal compliance).
- Marketing lists — until you unsubscribe.
- Server logs — 90 days.
7. Your Rights
Depending on your jurisdiction (GDPR, CCPA, etc.) you may have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate data.
- Erase your data ("right to be forgotten").
- Restrict or object to processing.
- Data portability — receive your data in a portable format.
- Withdraw consent at any time.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, email us at info@nmsdigitals.com.
8. Data Security
We implement industry-standard security measures including HTTPS/TLS encryption, secure hosting on Cloudflare, encrypted credentials, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.
9. International Data Transfers
Your data may be processed in countries outside your jurisdiction (including the United States) where our service providers operate. We ensure appropriate safeguards (Standard Contractual Clauses, adequacy decisions) are in place.
10. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect data from children. If you believe we have collected such data, contact us immediately.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their policies before sharing data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website and updating the "Last Updated" date below.
13. Contact Us
For any privacy-related questions or to exercise your rights, contact:
NMS Digitals
Email: info@nmsdigitals.com
Phone: +1 (555) 010-1234
Website: nmsdigitals.com
Last Updated: May 2026